- Confirm the licensed IP address matches the server's current public IP
- Check that outbound connections to the vendor licensing servers are not blocked
- Force a license refresh using the vendor's update command
- Confirm the license covers the server type you are installing on
Troubleshooting
My license is not activating
Common causes of activation failures and the checks that resolve most of them.
Did this answer your question?
If you still need help, the support team can look at your specific order or license.
Step-by-step guides
Beginner8 min
How to Activate a cPanel License
Validate a cPanel license against your server IP address and resolve common activation errors.
Related products
cPanel & WHM License
Instant activation
The industry-standard Linux hosting control panel, licensed without an account cap and bundled with Softaculous, SitePad and FleetSSL for the same server.
Popular
From$4.50/mo